Getting Error When Using SMTP – .tk .ml .ga .cf .gq .eu.org .com.ng Domains
Are you getting errors when trying to use SMTP on your tk .ml .ga .cf .gq .eu.org .com.ng domains on our Cloud? This is by design to prevent spam and abuse from our mail relays, we only permit authenticated SMTP mail from non-free TLDs. This applies to: *@*.tk : *@*.ml : *@*.ga : *@*.cf : *@*.gq…
Does the used email data count against web storage?
The email account usage would not count towards filespace/database usage as this would be separate.
Can I use ‘mail.domain’ in my mail client?
For scale and redundancy reasons we operate each service from its own hostname. So we always recommend using the most relevant hostname for incoming and outgoing servers in mail clients. These are as follows: IMAP: imap.stackmail.com SMTP: smtp.stackmail.com However, for compatibility reasons and to help ease migrations, we automatically setup mail.domain for each of your packages. Any…
Can I add SPF records for my domain name?
Sender Policy Framework (SPF) records help to reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability of e-mail to external providers such as Gmail and Outlook. We maintain an SPF record that is kept up to date with all IP addresses used to transmit e-mail from our network….
Why is my website not able to send mail?
A common reason for this relates to the address not matching your site domain. To help improve email deliverability and help prevent spam being sent from our network, the ‘Sender’ address for your message must match the domain name of the website used to send the message. If this header is set to a domain…
Why is MySQL support missing from the PHP installation?
Our web servers run PHP 7+ as standard. In this version of PHP the MySQL module has been replaced by either the ‘mysqli’ or ‘PDO_MySQL’ extension. Read more about the MySQL extension deprecation on PHP’s website. If you have a website using this module we recommend updating your code to use the latest modules. However,…
Which PHP functions are disabled on your WordPress platform?
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, we have specifically tuned firewall rules and layers of protection to help keep WordPress sites secure. As part of this protection, a small number of PHP functions have been disabled, as we’ve found that they’re…
Is ionCube PHP Loader installed?
The availability of ionCube can differ between our different platforms and PHP versions. Linux: ionCube Loader is available on our Linux platform for all currently support PHP versions. That’s 5.3, 5.4, 5.5, 5.6, 7.0, 7.1 and 7.2. WordPress: ionCube Loader is available on our WordPress platform. Windows: ionCube is not available on our Windows platform. If you are…
How do I change PHP version?
As standard, we run PHP 7+. If you wish to switch version, head to stackcp.com > Manage Hosting > [Select Package] > “Switch PHP Version” Our Linux platform has the ability to run different versions of PHP: PHP 5.3 PHP 5.4 PHP 5.5 PHP 5.6 PHP 7.0 PHP 7.1 PHP 7.2 PHP 7.3 PHP 7.4 Version…
How can I show detailed ASP errors?
By default, Windows Server hides application errors from your website. You can override this by adding the following inside a ‘web.config’ file that will cause IIS to output any errors to your browser: <configuration> <system.webServer> <httpErrors errorMode=“Detailed” /> </system.webServer> <system.web> <customErrors mode=“Off” /> <compilation debug=“true” /> </system.web> </configuration>