Can I use parent paths in Classic ASP?
ASP Parent Paths are disabled on our platform. As a result, Classic ASP scripts using “../” notation for includes will not work correctly. As an alternative to using parent paths in your ASP code, you can use virtual paths. Virtual paths need you to enter the full folder path from the URL root of your…
Can I change my website’s PHP configuration?
Yes, you can. This is available via the Manage Hosting > Select Package > PHP Configuration section of our control panel. Alternatively, you can create a custom file in your webspace with your desired PHP configuration. Please note that PHP will only read a custom configuration once every 5 minutes, so it can take a…
Why should you use Force HTTPS on your website?
Using HTTPS instead of HTTP means that communications between your browser and a website is encrypted via the use of an SSL (Secure Socket Layer). Even if your website doesn’t handle sensitive data, it’s a good idea to make sure your website loads securely over HTTPS. It’s now becoming a requirement for many new browser…
Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?
If you’re trying to access the temporary URL (i.e. example-co-uk.staging.com) you may get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error. This will be because the temporary URL can’t load over SSL (via https://). To allow the temporary URL to resolve you’ll need to ensure it loads over http://. Check the WordPress site and home URL and make sure it’s…
How do I activate my free SSL?
Every BelieveHost – Cloud hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure ‘HTTPS’ protocol to keep your site users secure. To activate the SSL, you’ll need to make sure you’ve pointed the domain name to our nameservers. With that done, you need to: Within Manage Services, select Manage…
How can I generate a Certificate Signing Request?
When ordering an SSL certificate, you’re often required to generate a Certificate Signing Request (CSR). This is an encoded block of text that the Certificate Authority require when issuing an SSL certificate. It contains information about the organization, domain name and locality. Using a CSR Generator The easiest way to generate a CSR is to…
Can I point an A record to a package and get the free SSL certificate?
No. To be able to apply the free SSL certificate, your site(s) need to use the BelieveHost – Cloud nameservers. This is because the SSL certificates are installed locally to the BelieveHost – Cloud platform.
Can I install a third-party certificate?
Yes: if you have an existing external or third-party SSL certificate you can install this at BelieveHost – Cloud. Your certificate provider will need to provide the following sections for us to be able to install the SSL certificate: Certificate Private Key CA Bundle / Intermediate Certificate These details will need to be entered within…
My website shows as insecure due to mixed content?
Please note that if you have recently activated a HostMaria – Cloud SSL certifcate for your domain, it can take up to 30 minutes to be installed across our load balancers. After an SSL has been installed, the website still loads with an insecure warning If the website is now showing your certificate but still…
Is Imagick PHP Extension active or can be activated?
While all customers have access to the convert command line program, unfortunately the Imagick PHP extension is not available on our Cloud Hosting platform. One of the WordPress plugins that does require Imagick PHP extension is WP Quiz Pro, and it needs Imagick PHP to enable Facebook Quizes. Sadly, this will not work.