Why is MySQL support missing from the PHP installation?
Our web servers run PHP 7+ as standard. In this version of PHP the MySQL module has been replaced by either the ‘mysqli’ or ‘PDO_MySQL’ extension. Read more about the MySQL extension deprecation on PHP’s website. If you have a website using this module we recommend updating your code to use the latest modules. However,…
Why is my website not able to send mail?
A common reason for this relates to the address not matching your site domain. To help improve email deliverability and help prevent spam being sent from our network, the ‘Sender’ address for your message must match the domain name of the website used to send the message. If this header is set to a domain…
Can I change my website’s PHP configuration?
Yes, you can. This is available via the Manage Hosting > Select Package > PHP Configuration section of our control panel. Alternatively, you can create a custom file in your webspace with your desired PHP configuration. Please note that PHP will only read a custom configuration once every 5 minutes, so it can take a…
Can I use parent paths in Classic ASP?
ASP Parent Paths are disabled on our platform. As a result, Classic ASP scripts using “../” notation for includes will not work correctly. As an alternative to using parent paths in your ASP code, you can use virtual paths. Virtual paths need you to enter the full folder path from the URL root of your…
How can I show detailed ASP errors?
By default, Windows Server hides application errors from your website. You can override this by adding the following inside a ‘web.config’ file that will cause IIS to output any errors to your browser: <configuration> <system.webServer> <httpErrors errorMode=“Detailed” /> </system.webServer> <system.web> <customErrors mode=“Off” /> <compilation debug=“true” /> </system.web> </configuration>
How do I change PHP version?
As standard, we run PHP 7+. If you wish to switch version, head to stackcp.com > Manage Hosting > [Select Package] > “Switch PHP Version” Our Linux platform has the ability to run different versions of PHP: PHP 5.3 PHP 5.4 PHP 5.5 PHP 5.6 PHP 7.0 PHP 7.1 PHP 7.2 PHP 7.3 PHP 7.4 Version…
Is ionCube PHP Loader installed?
The availability of ionCube can differ between our different platforms and PHP versions. Linux: ionCube Loader is available on our Linux platform for all currently support PHP versions. That’s 5.3, 5.4, 5.5, 5.6, 7.0, 7.1 and 7.2. WordPress: ionCube Loader is available on our WordPress platform. Windows: ionCube is not available on our Windows platform. If you are…
Which PHP functions are disabled on your WordPress platform?
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, we have specifically tuned firewall rules and layers of protection to help keep WordPress sites secure. As part of this protection, a small number of PHP functions have been disabled, as we’ve found that they’re…