How do I setup my mailbox in Outlook?
We make use of ‘autodiscover’ technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password. Automatic Setup In Outlook, choose the File tab Under ‘Account Information’, choose Add Account On the Auto Account Setup page, enter your name, email address, and password, and…
How do I set up email on my iPhone?
To set up your BelieveHost – Cloud mailbox on an Apple iPhone or iPad, you need to: Head to the Settings icon and locate the Accounts & Passwords option. Then select ‘Add Account’. Select Other from this list. Input the information requested: Name: Anything Email: example@yourdomain.com Password: Mailbox Password Description: Work, Business…etc IMAP: Incoming Mail Server Host Name: imap.stackmail.com Username: example@yourdomain.com Password:…
How do I set up email on my Android device?
Here’s how to set up a BelieveHost – Cloud email on an Android phone or tablet: Open the mail application on your Android device. Select Add New Account and enter the mailbox name and its password. Select Manual Setup and select IMAP Account. The User name will need to be the same as the mailbox name. Enter imap.stackmail.com as the IMAP Server, change the Security…
How do I migrate emails?
To migrate your emails and mailboxes to BelieveHost – Cloud, you can use our in-house Email Migrations tool. This will let you migrate your IMAP mailboxes, your Gmail mailboxes and your Outlook mailboxes into BelieveHost- Cloud. To do this: Login to stackcp.com Select which package you want to migrate emails in to via Manage Hosting. Select the Email Migrations…
How do I login to webmail?
You can log in to webmail by going to our webmail URL here: stackmail.com Or you can log in through your control panel. Head to Manage Hosting. Select the package you want to access webmail for. Select the Webmail icon. You can then login to webmail using single-sign-on.
How do I create an email signature in webmail?
To create an HTML or plain text email signature that will be appended to all emails: Select Settings In the left column, select Identities In the next column along to the right, click on the email address for which you want you to create or edit a signature Fill in signature details as necessary
How do I add another server/include to an SPF record?
If you’re using BelieveHost- Cloud’s mail server but want to route emails via another provider – such as G Suite, Office 365 or Mailchimp – you may need to add a secondary sending server source to the SPF record. You can do this by specifying multiple includes within the TXT record within Manage DNS. Each…
How do I add a DKIM record?
DKIM, like SPF, is a standard that enables a specific aspect of the email sending process to be authenticated. The premise of DKIM is to check that an email is really from the domain or sender that it said it was sent from and if it has been altered in any way in transit. Specifically,…
How do I add SRV records for Office 365?
SRV records – service records used in Office 365 – can be added via our DNS Management interface inside the control panel. If the domain is registered with us, you can get to this from the Manage Domains area of the control panel. If the domain is not with us but is assigned to a hosting package,…
Getting a “mail certificate name mismatch” / “cannot verify server identity” error?
This error usually occurs when a mail client is using a secure connection to the mail server under a custom hostname. For example, this could occur where you have imap.yourdomain.com pointing to imap.stackmail.com. This allows you to make a secure IMAP connection, but the SSL certificate installed on our mail servers uses the ‘*.stackmail.com’ hostname…