Knowledge Base

CDN

  1. 1.
    Why am I getting a cache status ‘MISS’?
  2. 2.
    Do I need caching plugins in addition to the CDN?
  3. 3.
    CDN Security Headers
  4. 4.
    CDN Statistics
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Databases

  1. 1.
    How do I manage my Microsoft SQL database?
  2. 2.
    What is MS-SQL?
  3. 3.
    What is BelieveDB?
  4. 4.
    What’s the maximum MySQL database size allowed?
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FTP

  1. 1.
    How do I upload a large file via FTP?
  2. 2.
    Why do DNS changes take 24-48 hours to propagate?
  3. 3.
    How can I use FTP before changing DNS?
  4. 4.
    I can’t connect via FTP, what can I do?
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Email

  1. 1.
    Getting a “mail certificate name mismatch” / “cannot verify server identity” error?
  2. 2.
    What are the recommended Thunderbird Mail client settings?
  3. 3.
    How do I add SRV records for Office 365?
  4. 4.
    What details should I use for a WordPress SMTP plugin?
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Security

  1. 1.
    Can I use the free SSL if my site doesn’t use the Cloud hosting nameservers?
  2. 2.
    How do I activate my free SSL?
  3. 3.
    SSL certificates
  4. 4.
    What is the Solution for: Due to an excessive number of invalid login attempts your account is temporarily locked
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Modules & PHP

  1. 1.
    Is ImageMagick supported?
  2. 2.
    Is Imagick PHP Extension active or can be activated?
  3. 3.
    How do I add and use WordPress contact forms?
  4. 4.
    How do I reset my WordPress user password?
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Programming Languages

  1. 1.
    Is ionCube PHP Loader installed?
  2. 2.
    Which PHP functions are disabled on your WordPress platform?
  3. 3.
    Why is MySQL support missing from the PHP installation?
  4. 4.
    Why is my website not able to send mail?
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SSH

  1. 1.
    How do I run Composer via SSH?
  2. 2.
    How do I connect via SSH on an Apple Mac?
  3. 3.
    How do I connect via SSH using 2FA?
  4. 4.
    How do I connect via SSH?
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SSL Sertificates

  1. 1.
    How do I activate my free SSL?
  2. 2.
    Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?
  3. 3.
    Why should you use Force HTTPS on your website?
  4. 4.
    My website shows as insecure due to mixed content?
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WordPress

  1. 1.
    What is WordPress?
  2. 2.
    Where can I view the nameservers of a domain?
  3. 3.
    Why can’t I send emails?
  4. 4.
    [Solution] index.php code being displayed in my WordPress homepage – but not the website
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Web hosting

  1. 1.
    Can I enable GZIP Web Server Compression?
  2. 2.
    Is Sellerdeck supported on your platform?
  3. 3.
    Can I view my FTP, email address, or database passwords?
  4. 4.
    Should I choose a Linux or Windows hosting package?
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Domains

  1. 1.
    How to use 1-click G-Suite email setup