Security

Can I use the free SSL certificate if I have Virtual Nameservers?

Yes. If you have bought the Virtual Nameservers product you can still use the free SSL certificates. You will just be able to Activate the SSL as normal.

Can I use the free SSL if my site doesn’t use the Cloud hosting nameservers?

No, sorry. To be able to apply the free SSL certificates your site(s) need to use our Cloud hosting nameservers. ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com This is because the SSL certificates are installed locally to the Cloud hosting  platform.

How do I activate my free SSL?

Every Hostmaria.com hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure ‘HTTPS’ protocol to keep your site users secure. To activate the SSL, you’ll need to make sure you’ve pointed the domain name to our nameservers. These are: ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com With that done, you need to log on your stackcp…

SSL certificates

SSL (Secure Socket Layer) certificates encrypt data between the server and the viewer, this is especially a good idea if you have an online shop and accept direct payments. Also apparently Google now gives extra recognition to sites with SSL certificates. HostMaria offers free Let’s Encrypt SSL certificates to all customers, but this only works…

What is the Solution for: Due to an excessive number of invalid login attempts your account is temporarily locked

In terms of the timeout, if you submit an incorrect password 5 times, you are blocked from logging in for a minute. Another wrong password increases this to 5 minutes, then 12 minutes and 30 seconds. After this, you would simply need to change their password. There’re two ways of restoring account access – you…

Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?

If you’re trying to access the temporary URL (i.e. example-co-uk.staging.com) you may get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error. This will be because the temporary URL can’t load over SSL (via https://). To allow the temporary URL to resolve you’ll need to ensure it loads over http://. Check the WordPress site and home URL and make sure it’s set to load over http://…

function stackProtect()

StackProtect is a security system aimed to increase the security of websites by presenting suspicious requests with a simple captcha to verify the user is genuine. Once a user has passed the captcha their IP address is automatically whitelisted for 48 hours by all sites across the 20i platform, so they won’t hit StackProtect again…

I have installed SSL but Web page is not secure

So, you have set up the SSL certificate, you wait for 30 minutes, 60 minutes, 2 hours and your website shows “Not secure”? Not always the reason for not secure Web page is lack of SSL. There may be situations when SSL in a Website is installed but the Web page remains not secure. We…

Bot verification message: To help us keep this website secure, please wait while we verify you’re not a robot! It will only take a few seconds… Loading…

Sometimes, when you try to access your website, or somebody else, in different devices, there is this message that keeps appearing in regarding to some bot verification: “To help us keep this website secure, please wait while we verify you’re not a robot! It will only take a few seconds… Loading…” If you see it…

Can I install a third-party SSL certificate?

Yes: if you have an existing external or third-party SSL certificate you can install this at Your certificate provider will need to provide the following sections for us to be able to install the SSL certificate: Certificate Private Key CA Bundle / Intermediate Certificate These details will need to be entered within the SSL/TLS section within a Stackcp…

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