Does the used email data count against web storage?
The email account usage would not count towards filespace/database usage as this would be separate.
What are MX records?
MX stands for ‘mail exchanger’. It tells a ‘sending’ mail server how to find the ‘receiving’ mail server, given in order of priority, where the lower numbers are given higher priority. The MX records for BelieveHost – Cloud are ‘mx.stackmail.com’.
Getting Error When Using SMTP – .tk .ml .ga .cf .gq .eu.org .com.ng Domains
Are you getting errors when trying to use SMTP on your tk .ml .ga .cf .gq .eu.org .com.ng domains on our Cloud? This is by design to prevent spam and abuse from our mail relays, we only permit authenticated SMTP mail from non-free TLDs. This applies to: *@*.tk : *@*.ml : *@*.ga : *@*.cf : *@*.gq…
What are my email sending limits?
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include mail sent via your website if configured to send via SMTP. We impose a limit of 8,000 messages per e-mail address per 24 hours. The following limits…
Getting a “mail certificate name mismatch” / “cannot verify server identity” error?
This error usually occurs when a mail client is using a secure connection to the mail server under a custom hostname. For example, this could occur where you have imap.yourdomain.com pointing to imap.stackmail.com. This allows you to make a secure IMAP connection, but the SSL certificate installed on our mail servers uses the ‘*.stackmail.com’ hostname…
What are the recommended Thunderbird Mail client settings?
There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as that helps keep messages in sync between various devices and our webmail system. This is our recommended configuration for Thunderbird mail clients. Incoming Server (“Account Settings” > “Server Settings”) Server Name: imap.stackmail.com Username: Your e-mail address Port: 993 Connection security: SSL/TLS Authentication method: ‘Normal password’…
How do I add SRV records for Office 365?
SRV records – service records used in Office 365 – can be added via our DNS Management interface inside the control panel. If the domain is registered with us, you can get to this from the Manage Domains area of the control panel. If the domain is not with us but is assigned to a hosting package,…
What details should I use for a WordPress SMTP plugin?
The best SMTP details to use when configuring an SMTP plugin within WordPress when you’re using BelieveHost – Cloud WordPress hosting are: Outgoing mail server: smtp.stackmail.com Outgoing server port (SMTP): 587 Use the following type of encrypted connection: TLS Using these details will allow emails to be sent via SMTP from WordPress forms or allow any other SMTP-based…
How do I add a DKIM record?
DKIM, like SPF, is a standard that enables a specific aspect of the email sending process to be authenticated. The premise of DKIM is to check that an email is really from the domain or sender that it said it was sent from and if it has been altered in any way in transit. Specifically,…
What is POP3?
POP3 stands for Post Office Protocol version 3 and refers to the protocol used to receive emails to your local email client from a remote server. POP3 downloads mail from the server and often deletes on the server after it has done so. This means that depending no when your mail client checks for mail,…